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Palm Beach Gardens voter disappointed after requested mail-in ballots never arrive

Resident blames post office
Rick Nisbeth
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PALM BEACH GARDENS, Fla. — A Palm Beach County man says the Post Office has failed to deliver the mail in ballots he requested, twice.

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Rick Nisbeth has been keeping a file of papers that appear to show mail-in ballots for him and his wife that never made it to their home.

"The informed delivery from the post office show[s] me the mail I was supposed to get that day," Nisbeth said.

That happened Sept. 25.

Then the same thing happened on Oct. 23 after requesting new ballots. He received an email confirmation from the post office that the ballots were coming.

However, they never showed up.

"I considered calling the FBI or something. It's not right," Nisbeth said.

Nisbeth showed WPTV copies of two emails he received from the Postal Service’s informed delivery notification about his ballots on both Sept. 25 and Oct. 23.

"I think the supervisor of elections is doing a fine job because it's getting to the post office. I do not trust the post office, and that bothers me because I've trusted the post office my whole life," Nisbeth said.

Wendy Sartory Link
"We are in constant contact right now with the post office" Supervisor of Elections Wendy Sartory Link said.

Supervisor of Elections Wendy Sartory Link was surprised to hear what happened to Nisbeth.

"Wow, OK, that is something different. I had not heard that yet," Sartory Link said.

The supervisor of elections office is currently processing hundreds of thousands of mail-in ballots that were successfully delivered to voters, but Sartory Link said there are some issues.

"We are in constant contact right now with the post office because we are having a lot of people call, and we know we sent them two ballots. One lady, we've already sent her three ballots, and those people were confirming their addresses," Sartory Link said.

Most of the issues now with delivering mail-in ballots have to do with voters who leave forwarding addresses, according to Sartory Link. In those cases, mail-in ballots are returned.

However, Nisbeth has no idea what happened to his ballots or where they might be.

Frustrated, Nisbeth said he and his wife voted in person Monday at an early voting site.

A spokesperson for the Postal Service says they are looking into the matter.

More than 423,000 people have already voted in Palm Beach County as of Tuesday.