PALM BEACH COUNTY, Fla. — Officials in Palm Beach County announced this week the launch of a portal designed to assist unsheltered families and individuals residing in the county.
WPTV reported last week that the number of people experiencing homelessness in Palm Beach County dropped to 1,520 from 2,126 in 2024.
WATCH BELOW: Numbers show homeless numbers down in Palm Beach County
According to the Community Services Department, the portal is accessible to the following individuals:
- Individuals and families currently experiencing homelessness
- Concerned community members seeking to assist those in need
- Local law enforcement officers identifying individuals in crisis
The county said upon submission of a referral, the request will be directed to the Homeless Outreach Team (HOT) at the Community Services Department who will then begin to work connecting individuals to appropriate resources, shelter and supportive services.

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Click here to visit the assistance portal. It is also available at any of the eight self-service kiosk locations in the county.
Each kiosk is equipped with a touch screen menu of services and programs and a built-in scanner/printer.
Below are the eight self-service kiosk locations in Palm Beach County:
- North County Senior Center, 5217 Northlake Blvd., Palm Beach Gardens
- Mid County Senior Center, 3680 Lake Worth Road, Lake Worth
- Community Services Department Service Center, 810 Datura Street, West Palm Beach
- Community Services Department Service Center,1699 Wingfield Street, Lake Worth
- Community Services Department Service Center, 1440 MLK Blvd., Riviera Beach
- Community Services Department Service Center, 38754 State Road 80, Belle Glade
- Palm Beach County Main Library, 3650 Summit Blvd., West Palm Beach
- Homeless Coalition PBC, 345 S. Congress Ave., Delray Beach