PALM BEACH COUNTY, Fla. — After suffering a temporary outage since 5 a.m. Thursday and causing multiple flight delays, the baggage handling system at Palm Beach International Airport has been fixed.
Nicole Hughes, the director of marketing and communications at PBIA, said the outage impacting checked baggage was repaired at approximately 1:30 p.m.
No more flight delays related to the outage are expected for the rest of the day, Hughes said.
WATCH: WPTV's Dave Bohman delivers new information about outage
During the hours-long outage, travelers were still able to check their bags, but the luggage was being manually processed.
Crews had to physically haul the bags on carts to each plane, instead of putting them on a moving belt.
The outage did not impact baggage claim or security checkpoints, Hughes said.
Hughes said some flights were delayed on Thursday. She released the following written statement to WPTV earlier in the morning:
"Due to an interruption in the system that processes checked baggage, some flights may experience delays. Check with your airline for flight status. The airport remains open and operating including the security checkpoints. We sincerely apologize for any inconvenience and will provide periodic updates."
"Not too happy," one passenger told WPTV News journalist Brooke Chau. "Pretty disappointed."
"It is what it is," another passenger said. "As long as we get their safe, I'm OK."
To check your flight status at PBIA, click here.
