This weekend is a big one for Halloween celebrations, and many people may consider using ride-sharing apps like Uber and Lyft.
Below are some tips that Uber says the public should use when using their service:
- Check Your Ride: When you request an Uber, you’re given the driver’s name, photo and license plate number in the app. Before you get in the car, check the license plate number and look in the window to make sure the driver matches the photo. When you open the door, ask for the driver’s name. Always remember Uber rides can only be requested through the app, so never accept rides from those claiming to be Uber.
- Be a Backseat Rider: If you’re riding alone, choose to sit in the backseat. This ensures you have the option of exiting either side of the vehicle after it safely stops to avoid moving traffic and gives you and your driver some personal space.
- Share Your Trip Details: While en route, you can not only monitor your trip in the app, but also share your trip details with friends and family. Simply tap the “Send Status” button to immediately send your driver’s name, photo, vehicle, and where you are on the map to a friend or family member, so they know when you’ve safely arrived. They don’t even need to download the app to track your trip!
- Protect your Personal Information: As you would anywhere, be cautious when sharing any personal information. There is no need to share your phone number or personal contact details. Riders and drivers’ phone numbers are hidden when they communicate via the Uber app to protect everyone’s privacy.
- Give Feedback: Your feedback helps us improve the Uber experience for everyone, maintain a high quality service and provide accountability. Our 24/7 global support team reviews this feedback and will follow up with appropriate action regarding reports of conduct that violates our community guidelines.
- Don’t Forget – Buckle Up: You may not be in the driver’s seat, but that’s no excuse to forget the Golden Rule of car ridership.
