TALLAHASSEE, Fla. — The Florida Department of Transportation has issued a warning regarding a SunPass email scam that says customers have past due tolls.
FDOT said residents are being sent a notice from the email address -- SunPassNotice@ezpass-collections.net – with the following language:
“Please find the attached invoice for past due tolls that have been charged to your Sun Pass account. Failure to pay will result in a summons for court appearance within 30 days.” The solicitations also include a link to an alleged invoice, and the sender is identified as “Sun Pass Collections Inc,” or “Sun Pass Collections Inc Linebargar Goggen Blaiir, LLP.”
FDOT said the email is bogus and not associated with the state of Florida, SunPass or any other valid agencies.
The state said they want the public to know that Florida Turnpike Enterprises is not affiliated with “Sun Pass Collections Inc.” or “Sun Pass Collections Inc Linebargar Goggen Blaiir, LLP”.
Anyone receiving communications from third-parties attempting to collect payment of tolls should exercise caution.
The state says if you have any questions about your SunPass account, visit www.SunPass.com, or contact the SunPass Customer Service Center at 1-888-TOLL-FLA (1-888-865-5352).
Anyone who may have received an unauthorized solicitation may file a complaint with the Federal Bureau of Investigation Internet Crime Complaint Center at https://www.ic3.gov/default.aspx.
