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Is it safer? WPTV returns to community year after deadly alligator attack

Lawsuit by family of 85-year-old victim claims property manager failed to protect, but have changes been made?
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ST. LUCIE COUNTY, Fla. — Al Thomas and his family won't forget what happened on the banks of a nearby retention pond on Feb. 20, 2023.

Their neighbor, Gloria Serge, walked her dog when a large alligator lunged out of the pond.

"He grabbed her leg, and he dragged her in, and they do that spinning," said Thomas of the attack that killed the 85-year-old woman.

Serge's adult children are now suing the Wynne Building Corp., the company named in the lawsuit as the "management company that operates Spanish Lakes Fairways."

"This incident was 100% preventable," attorney Gary Lesser said.

Lesser represents the Serge family.

Gloria Serge, family photo

Their lawsuit alleges Spanish Lakes Fairways "failed to take any reasonable steps to remove (alligators) or to warn residents and invitees … about their existence; or the danger they posed."

Did the complex address the allegations mentioned in the lawsuit?

The suit accuses Wynne Building Corp. of "failing to provide residents … with any warnings regarding the existence of alligators in the retention pond."

Thomas said he never saw a sign in the entire complex warning of alligators.

"You find them when you see them," Thomas said. "You know, the alligators."

Gary Lesser consoles Bill Serge, son of woman killed by alligator while walking dog
Gary Lesser, an attorney representing Bill Serge, consoles his client during a Jan. 25, 2024, news conference to announce a wrongful death lawsuit against Spanish Lakes Fairways in St. Lucie County, Fla.

On Jan. 25, WPTV went to the pond in Spanish Lakes Fairways where the 2023 deadly attack took place. That was the day the lawsuit was filed. There was no sign warning of alligators.

WPTV returned on March 14 and again there were no warning signs.

WPTV returned again on March 26, and in the spots that had been devoid of signs, WPTV found "Beware of Alligators" signage up. They were erected between March 14 and 26, 13 months after the death of Gloria Serge.

The suit also claimed Spanish Lakes Fairways "insisted Ms. Serge walk her small dog … on her own property … despite the fact (it) … meant that she would be walking her pet near the retention pond where they knew large, nuisance alligators existed."

10-foot alligator loaded onto back of pickup truck after killing Gloria Serge, Feb. 20, 2023
Authorities help load a 10-foot alligator that killed Gloria Serge, 85, onto the bed of a pickup truck, Feb. 20, 2023, at the Spanish Lakes Fairways community in St. Lucie County, Fla.

So why was she walking her dog at the water's edge? Signs along the roadside warn pet owners where they cannot take their dogs.

The Serge family's lawsuit lawyer said she received a "Notice of Intent to Proceed for Eviction" in 2020, for "complaints about you walking your dog in non-approved areas."

Spanish Lakes Fairways Homeowner's Association president Jay Mandelker said he told a Wynne Building Corp. executive not to have the word "eviction" in its letters to residents who break the rules.

"It should be a warning, please comply with your lease agreement," Mandelker said.

WPTV tried to reach Wynne Building Corp. on the day the lawsuit was filed and later contacted them by phone and email to see what the company has done since Serge's death.

Al Thomas and his family won’t forget what happened on the banks of a nearby retention pond Feb. 20, 2023
Al Thomas vividly recalls what happened to his neighbor, Gloria Serge, on the banks of a nearby retention pond on Feb. 20, 2023.

The company's lawyer returned WPTV's email in writing: "We have no comment."

The suit alleges the company failed "to make arrangement for the trapping and removal of alligators from this retention pond despite the fact that they met the definition of a nuisance and were therefore eligible for removal."

Shortly after Serge's death, Florida Fish and Wildlife Conservation Commission officers trapped and put down the alligator that killed Serge. The agency said it removed three other adult alligators.

Spanish Lakes Fairways Homeowners Association President Jay Mandelker April 11 2024.png
Spanish Lakes Fairways Homeowner’s Association President Jay Mandelker says he hopes residents will report alligators that are 4 feet or larger.

"The little ones are still floating around," Thomas said. "But hopefully they'll take them out as they grow up."

The FWC manual reads: "An alligator may be considered a nuisance if it is at least 4 feet in length and are considered to be a threat to people, pets, and property."

The HOA president hopes neighbors report gators who grow larger or adults who migrate to these ponds.

"If there's water, expect alligators," Mandelker noted.